Billing Terms and Conditions

Last Updated: October 20, 2025

These comprehensive billing terms and conditions govern all financial transactions conducted through https://www.cazuc.com and establish the framework for our customer payment relationships. By placing an order with Cazuc, you enter into a binding agreement with our Essex-based home decor business and agree to these transparent billing practices.

Comprehensive Payment Method Options

Cazuc accept the following payment methods: American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, MasterCard, PayPal, and Visa.

Currency and Processing Infrastructure All transactions are processed exclusively in British Pounds Sterling (£ GBP)

Secure Payment Processing Framework

Immediate Payment Authorization Payment authorization and capture occur immediately upon order placement. This ensures inventory availability and enables prompt order fulfillment while providing customers with instant purchase confirmation.

Advanced Security Protocols Every transaction is protected by Secure Socket Layer (SSL) encryption technology, creating an encrypted tunnel between your browser and our servers. This ensures that sensitive payment information remains completely protected during transmission.

Order Confirmation and Documentation

Immediate Confirmation Process Upon successful payment authorization, customers receive a detailed order confirmation email containing comprehensive transaction information. This confirmation serves as your receipt and includes your unique order number for future reference.

Detailed Transaction Records Order confirmations include itemized product listings, individual and total pricing, applicable taxes, shipping information, and estimated delivery timeframes. This comprehensive documentation ensures complete transparency about your purchase.

Tracking and Follow-Up Communications Your confirmation email includes direct links to our order tracking system, enabling real-time shipment monitoring.

Transparent Pricing Structure

VAT-Inclusive Pricing All prices displayed on our website include applicable UK Value Added Tax (VAT) calculated at current rates. This ensures customers see the complete cost without hidden charges or unexpected additions during checkout.

Dynamic Pricing Policies Product prices may fluctuate based on supplier costs, inventory levels, and market conditions. However, price changes never affect orders already placed and confirmed. Your order confirmation email serves as a price guarantee for your specific purchase.

Refund and Cancellation Framework

Integration with Return Policy All refund and cancellation requests are processed according to our comprehensive Return & Refund Policy, which provides detailed procedures for various scenarios including defective products, incorrect orders, and customer satisfaction issues.

Refund Processing Timeframes Approved refunds are processed within 7 business days and credited to your original payment method.

Cancellation Procedures Order cancellations must be requested before shipment from our warehouse. Once items are dispatched, standard return procedures apply rather than cancellation processes.

Dispute Resolution Preference We strongly encourage customers to contact our customer service team directly before initiating chargebacks or payment disputes. Our support staff can often resolve billing concerns more quickly than formal dispute processes.

Chargeback Management and Resolution

Dispute Prevention Strategy Our customer service team works proactively to resolve billing concerns before they escalate to formal disputes. We maintain detailed transaction records and communication logs to support resolution efforts.

Chargeback Response Procedures Unauthorized or unjustified chargebacks are formally challenged through proper banking channels. We provide comprehensive documentation including order confirmations, shipping records, and communication histories to support legitimate transactions.

Customer Communication Priority We encourage customers to contact us directly for any billing-related concerns before initiating payment disputes. Our responsive customer service team can often resolve issues more efficiently than formal dispute processes.