Shipping policy
Last Updated: October 20, 2025
We understand that receiving your purchases promptly and safely is essential to your satisfaction. That's why we provide free shipping on all orders within the United Kingdom. There is no minimum purchase required and no added handling fees.
Delivery Times
Below are the estimated delivery times for all packages:
- Order cutoff time: 5:00 PM (GMT) Greenwich Mean Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
- Order handling time: 1 to 4 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
- Transit time: 7 to 12 business days (Monday to Friday).
- Estimated delivery time: 8 to 16 business days.
Carrier Services
We use the following reliable carriers for deliveries within the United Kingdom:
- Royal Mail
- Evri
- FedEx
We assign the most appropriate carrier for each shipment based on destination, and package size.
Shipping Costs
Free Shipping: All orders qualify for free shipping, with no minimum order requirement.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Track My Order page.
Questions?
Visit our FAQs page or contact our customer services. Frequently Asked Questions
Contact Information:
Store Name: Cazuc
Address: 7 Mount Hill Halstead Essex CO9 1AA United Kingdom
Email: info@cazuc.com
Phone: +447403610439
Business Hours: Monday to Friday, 9:00 AM - 5:00 PM (GMT)
Response Time: We aim to respond to all inquiries within 1-2 business days.